PAYMENT POLICY
Welcome to Comeshopy! This Payment Policy outlines the accepted payment methods, billing procedures, and secure transaction practices for using our platform. By completing a purchase, you agree to the terms outlined in this policy.
Accepted Payment Methods:
- Bank Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Your card information is processed securely, and we do not store your payment details.
- PayPal: PayPal offers a safe and easy way to make payments online. You can use your PayPal account to complete your purchase, or you can check out as a guest using your bank card through PayPal’s secure payment gateway.
Payment Process:
- Selecting a Payment Method: During checkout, select your preferred payment method (bank card or PayPal).
- Entering Payment Information: If you choose to pay by bank card, enter your card details as prompted. For PayPal, you will be redirected to the PayPal website to log in and complete the payment.
- Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email. This email will include details of your purchase and a receipt for your records.
Security:
- SSL Encryption: We use industry-standard SSL (Secure Socket Layer) encryption to protect your payment information during transmission. This ensures that your data is safe and secure.
- Payment Gateway Security: Our payment gateways are PCI-DSS compliant, ensuring the highest level of security for your payment information.
Billing Information:
- Accuracy: Please ensure that all billing information provided during checkout is accurate and matches the details on your payment method. Inaccurate information may result in a delay or cancellation of your order.
- Contact Information: For any questions or concerns regarding billing or payment, please contact our customer support team via the Contact Us page on our website.
Payment Issues:
- Failed Transactions: If your payment is declined, please check your payment details and try again. If the issue persists, contact your bank or PayPal for further assistance.
- Order Hold: In some cases, orders may be placed on hold for verification. Our customer support team will contact you if additional information is required to process your order.
If you have any questions or concerns regarding our payment policy, please do not hesitate to contact us.