PAYMENT POLICY
Welcome to Comeshopy! This Payment Policy outlines the accepted payment methods, billing procedures, and secure transaction practices for using our platform. By completing a purchase, you agree to the terms outlined in this policy.
Accepted Payment Methods:
- Bank Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Your card information is processed securely, and we do not store your payment details.
- PayPal: PayPal offers a safe and easy way to make payments online. You can use your PayPal account to complete your purchase, or you can check out as a guest using your bank card through PayPal’s secure payment gateway.
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Payment Process:
- Selecting a Payment Method: During checkout, select your preferred payment method (bank card or PayPal).
- Entering Payment Information: If you choose to pay by bank card, enter your card details as prompted. For PayPal, you will be redirected to the PayPal website to log in and complete the payment.
- Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email. This email will include details of your purchase and a receipt for your records.
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Security:
- SSL Encryption: We use industry-standard SSL (Secure Socket Layer) encryption to protect your payment information during transmission. This ensures that your data is safe and secure.
- Payment Gateway Security: Our payment gateways are PCI-DSS compliant, ensuring the highest level of security for your payment information.
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Billing Information:
- Accuracy: Please ensure that all billing information provided during checkout is accurate and matches the details on your payment method. Inaccurate information may result in a delay or cancellation of your order.
- Contact Information: For any questions or concerns regarding billing or payment, please contact our customer support team via the Contact Us page on our website.
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Payment Issues:
- Failed Transactions: If your payment is declined, please check your payment details and try again. If the issue persists, contact your bank or PayPal for further assistance.
- Order Hold: In some cases, orders may be placed on hold for verification. Our customer support team will contact you if additional information is required to process your order.
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If you have any questions or concerns regarding our payment policy, please do not hesitate to contact us.